HCPS is eager to support all students and families with accessing our virtual learning resources! iPad or Chromebook not working?
- Try these troubleshooting tips (in English and Spanish): Fix My iPad or Fix My Chromebook
- Still not working? Try Additional iPad Troubleshooting and Daily Routines
- Still not working? Reach out to your child’s teacher for help or contact the HCPS Helpdesk by emailing helpdesk@henrico.k12.va.us. You can also visit our Helpdesk Hub at Hermitage High School Monday – Friday between 8:00 AM – 4:30 PM.
- New to Henrico or want to learn more about HCPS’s online resources? Check out this Parent Workshop and review the many support tools on our Virtual Learning Support page.