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Aug 26

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HCPS Technology Support

HCPS is eager to support all students and families with accessing our virtual learning resources! iPad or Chromebook not working?

  1. Try these troubleshooting tips (in English and Spanish):  Fix My iPad or Fix My Chromebook  
  2. Still not working? Try Additional iPad Troubleshooting and Daily Routines
  3. Still not working?  Reach out to your child’s teacher for help or contact the HCPS Helpdesk by emailing helpdesk@henrico.k12.va.us.  You can also visit our Helpdesk Hub at Hermitage High School Monday – Friday between 8:00 AM – 4:30 PM.
  4. New to Henrico or want to learn more about HCPS’s online resources? Check out this Parent Workshop and review the many support tools on our Virtual Learning Support page.

Permanent link to this article: https://trevvett.henricoschools.us/2020/08/26/technology-questions-and-support/